I’m not able to login to Kivra. What should I do?

We recommend that you check that the Kivra mobile app is up-to-date. There is also other login options — Login in with bank credentials or Mobile ID. This login method can be done via the “Forgot password” that can be found at the login page. The Kivra service works also on a web platform, so

We recommend that you check that the Kivra mobile app is up-to-date. There is also other login options — Login in with bank credentials or Mobile ID. This login method can be done via the “Forgot password” that can be found at the login page.


The Kivra service works also on a web platform, so in case the mobile app has some temporary issue you can login to your Kivra via our website. If the problem continues, please contact Kivra’s customer service.