Reminder regarding the closure of Kivra’s digital post service. Activate OmaPosti by Oct. 6 so that your event tickets are transferred

30.9.2026

Dear Kivra customer, 

Kivra’s digital post services are being transferred to Posti, and our current digital post service will be closed for good on Tuesday, December 1, 2026. As part of this transition, event tickets that have previously been delivered to Kivra will be copied to the OmaPosti service from October 6 onwards, so we recommend that you start using OmaPosti by Tuesday, October 6, 2026. 

We have compiled a checklist for you below regarding electronic event tickets to make the transition from Kivra’s service to Posti’s OmaPosti service as smooth as possible. 

Checklist 

  1. Please activate the OmaPosti service as soon as possible if you want to continue receiving your event tickets in electronic format. Start using OmaPosti by October 6, 2026, at the latest. You can download the OmaPosti app from your phone’s app store, such as Google Play or the App Store.  
  1. Event tickets already delivered to Kivra will be copied from Kivra to the OmaPosti app if you have started using it before October 6, 2026. Please note! Tickets will be copied to OmaPosti during October, so the tickets may not appear in OmaPosti as soon as you start using it. You can continue to use tickets in Kivra until November 30, 2026. If you do not want event tickets to be transferred from Kivra to OmaPosti, you must close your Kivra customer account on October 5, 2026, at the latest. 
  1. Sender settings from Kivra will not be transferred to OmaPosti, so please update your preferences in OmaPosti: More → Settings → Digital post. For detailed instructions, please visit Posti’s website: https://www.posti.fi/en/omaposti/instructions-for-oma-posti#digital-post-letters-and-invoices-in-omaposti  

More information about the change can be found at: https://kivra.fi/kivras-digital-post-service-will-be-closed-on-december-1-2026-important-information-about-the-closure/   

Posti’s customer service will help you with any questions. You can reach our customer service through the Chat function of the OmaPosti application or by phone at 0100 5577.  

Best regards,  

Kivra