Resurs's invoices in Kivra
Resurs Bank is one of the many senders whose invoices can be received as digital mail in Kivra. If you have received an invoice from Resurs in Kivra and want to discuss, for example, a payment plan, you need to contact Resurs’s customer service.
Resurs Bank’s customer service – website: resursbank.fi/asiakaspalvelu
Frequently Asked Questions, Resurs & Kivra:
- Why does the invoice from Resurs show the total remaining amount/balance? Initially, the total remaining payment amount may be shown on the invoice. Most Resurs Bank’s invoices that arrive in Kivra can be paid directly in Kivra, where you can change the payment amount when paying the invoice.
The exception is payment insurance invoices from Resurs (maksuvakuutus). For payment insurance invoices, Resurs offers the option to pay the invoice with or without payment insurance. These invoices can only be paid in Kivra from the pre-set options. If you wish to pay a higher amount than the minimum from the available options, you can also pay the invoice elsewhere, such as in your own online bank.
For more detailed instructions on payment installments and amounts, please contact Resurs Bank’s customer service or refer to the invoice you received.
More information about Resurs payment insurance: resursbank.fi/maksuvakuutus - Can I mark an invoice as paid in Kivra even if I have only paid part of the total amount? — After you have paid the installment agreed upon with Resurs, you can mark the invoice as paid in Kivra, even if only part of the total amount has been paid. The invoice will then be moved out of the unpaid invoices section in Kivra. Resurs stays updated on invoice payments and takes them into account when sending new invoices.
