I cannot open my event ticket in Kivra?
The reason why the ticket cannot be open is because your email address has not been confirmed when you registered to Kivra. You can verify the email address by logging in to your Kivra. Once you have logged in the service will ask you to verify your email address by sending a link to your email. After you have verified the email address the event ticket will work normally in your Kivra.
An alternative way to verify the email address in Kivra:
- Login to your Kivra and go to Settings
- Open in the Settings, then ‘My contact information’ and go to the email address field
- Save the email address. You will soon receive an automatic email from Kivra where you can find a one-time-password (6 numbers)
- Add the one-time-passworrd to the field in Kivra and click ‘Save’