Kivra is a digital mail service for consumers to run their errands digitally with companies or organizations. Our goal is, together with the private and public sectors, to build a sustain, responsible and accessible digital platform in Finland where people can run digitally their everyday errands. Every digitally delivered mail reduces the carbon dioxide footprint of your company. It also makes the mail delivery faster and more cost effective.
By enabling your customers to choose Kivra, your company will reduce its invoicing expenses and carbon footprint, in addition to improving customer retention. In Kivra, your company is present in its customers’ daily lives. Ask us to contact you, and we will get back to you shortly.
All companies, organizations, and communities operating in Finland that send documents or invoices to consumer customers can use Kivra. Already 40,000 businesses, cities, municipalities, and wellbeing services counties send digital mail to their customers through Kivra. Getting started with Kivra is easy – either through your existing invoicing partner or via a direct interface with Kivra. We support you in tailoring the onboarding communication for your customers and provide information about the new service to your staff.
With Kivra, you can send all the documents you would otherwise deliver by letter, SMS, online portal, online bank, email, or other services — all in one secure digital location. This digital mail service offers a safe and fast way to reach your customers electronically while strengthening customer relationships and brand perception.
With Kivra, you can deliver climate-friendly digital mail such as:
*Contracts and confirmations
*Announcements
*Invoices and payment reminders
*Warranty receipts
*Payslips
*Pension statements
*Membership cards
Already 40,000 companies, cities, municipalities, and wellbeing services counties send digital mail to their customers via Kivra. Kivra’s digital mail service is a fast and secure way to deliver messages electronically. It also helps strengthen customer relationships and enhance brand image. On this site, you can learn why companies choose to offer their customers an easy and responsible way to receive mail.
Read how the digital mail service Kivra brings cost savings and strengthens the relationship towards the municipal citizens.
Read how you can send all employment related documents, such as payslips, as accessible digital mail to Kivra.
Read how you can, with Kivra, digitalize member cards and invoices, and at the same time reach the members cost-efficiently.
Kivra’s Sender Services is a premium add-on that transforms documents—previously seen as cost items or passive paper letters — into active digital messages that delight and strengthen customer relationships. Each digital message sent is a new bridge between your company and its customers.
Kivra’s Sender Services include, among other features:
*A custom-branded landing page for your company
*Interactive banner placements alongside your digital messages
*Measurable results to track the effectiveness of each campaign
You can send, with the help of Kivra, secure and accessible digital mail. GDPR and Data Privacy steers Kivras actions. The users of the service owns their own data and all the content that they upload in their Kivra. The Kivra service can be used both on a browser and on a mobile app. Kivra suits all different age groups and skills of digital services since it is easy to use.
Invoices are getting paid correctly and on time. The payment happens as a transaction directly from the bank account with the help of PSD2 payment interface without any separate payment cards or transaction days. Invoices and other mail is delivered safely and fast as digital mail.
Digital mail delivered with Kivra has a positive impact on the climate as it reduces the climate burden caused by paper mail delivery. On the top of this we have climate compensated the entire climate burden that is caused by the use and production of the service with 110%.
With the help of Kivra, each and every confluence with your customer strengthens the company’s brand image and the customer relationship. Invoices and other documents transform into positive confluences. Kivra Campaigns sender services helps you to transform the traditional digital mail into an interactive part of the customer’s journey, as they run errands. The service provides you also measurable results.
Around one million documents are being sent yearly to consumers in Finland. Paper’s part of this is still over 50%. Switching to digital mail is a concrete and great way to protect the climate and it also supports your company’s climate strategy. Count with our climate calculator how many trees can be saved with digital mail.
Make your company’s payslips easily accessible for your staff and deliver them as digital mail to Kivra.
Digital payslips in Kivra are:
*Over 98% are being read and very fast – thanks to the notification of each delivered content
*Archived in an own file with your company’s brand
*As a part of building the employer image and communication to the staff
*Accessible for your staff also after the employment has ended
